Role
Experience Design Intern
Designing the end-to-end user journey
Leading design reviews with engineering
Collaborating with designers & managers
Team
Duration
May - August 2025
Skills
Design Systems
Communication across teams
Storytelling Presentation
What I did
Job Alerts
To bring more PRO users visibility to freelance opportunities that match their skill set.
⭐️ This project is now live on web!
Jobs Tab Redesign
Improving the layout and filtering structure of freelance and full-time jobs in the “Find Jobs” page.
🔒 Unable to share due to confidentiality.
This case study focuses on the Job Alerts project, where I designed email alerts for freelance jobs, integrating the feature into the ‘Find Jobs’ page and creating the email layouts.
Overview
Behance lets creatives showcase work and connect with clients. Its new PRO subscription gives exclusive access to freelance jobs, creating both a revenue stream and a clear differentiator between PRO and regular users.
Previous “Find Jobs” Layout
Pain Points
01
Unclear filter structure between freelance and full-time jobs
02
Freelance filtering is not available on this page
03
Filtering on the left only applies to full-time jobs
Problem Statement
How might we implement freelance job alerts for PRO users to increase visibility and engagement with relevant opportunities?
Ideation
Before designing, I mapped the end to end journey for PRO users to plan the flow and define the benefits of the new feature
Experience Journey
🔎
Discoverability
How do freelancers learn this alert system exists?
⚙️
Set Up
How do they set preferences for what kind of jobs they want?
💻
Delivery
Where and how do alerts appear? (email, SMS, in-app?)
🖇
Follow-Up
Can users ignore, or manage alerts later?
Explored multiple design directions with feedback from my director, design manager, PM, and other designers.
Design Delivery
After narrowing down the explorations, I finalized the design and delivered it to the engineering team to discuss feature feasibility, with a focus on localization and responsive designs.
Localization
Responsive Design
Key Discussion/Feedback from Engineers
Before
- No backend support for this frequency-based logic
- Difficult to combine match-based triggers & time-based schedules
After
Before
-Radio buttons not clear for opting in users to have email alerts on
After
+Opting users into email alerts by default with the checkbox pre-checked
+ Simplified frequency options to Daily vs Weekly
Design Review
Engineers built the feature and enabled gatekeeper so designers could conduct a Design Review and address minor changes. I thoroughly reviewed both the web page feature and the emails designs which users receive that required several edits.
Web
Launch
My project launched in late August 2025. Below are the stats showing its performance two weeks post-launch.
Active PRO base
45% opted-in
to receive alerts
Only
0.4% deactivated
to receive alerts
‘Daily’ frequency
60% more likely
to apply to job
"Be the first to apply" more action statement helping getting jobs discovered by freelancers
Final Design
Here’s a video of the final prototype flow showcasing the feature I designed during my internship.
Learnings
During my 12-week internship, I gained valuable technical skills, adapted to a professional work environment, and grew significantly as a designer. I’m deeply grateful to the Behance team for their support and help to launch this feature.
💬
Feedback helped me grow
Frequent feedback sessions helped me sharpen my thinking and start making independent design decisions
🎙️
Be proactive
Reaching out to people on the team for clarity helped me understand how to contribute more effectively
🚀
Shipping takes time
It requires ongoing coordination with PMs and engineers, and not everything can be shipped right away
Thank you Adobe and to the Behance team for this unforgettable experience!
Contact
Tel: +1 (857)488-8411
Email: yejune.cho@tufts.edu
Thank you for taking the time to view my designs!